Your next sale already messaged you.
Mako brings WhatsApp, Instagram, Facebook and your website chat into one inbox for the whole team. Every chat has someone on it, and nobody is left waiting.
$25 per agent per month. First month free, no card.
Example: four chats from WhatsApp, Instagram, Facebook and web chat arrive in the inbox, each gets an owner and none are left unanswered.
The shared phone works, until it doesn’t.
WhatsApp Business is fine to start with. Once two or three people are answering, this is what happens.
With the store’s phone
- Only one person can answer at a time, or everyone passes the phone around.
- A customer writes on Saturday and by Monday nobody knows if they got an answer.
- What they asked on Instagram doesn’t show up in WhatsApp.
- When someone leaves, the history leaves on their phone.
With Mako
- Everyone signs in from their computer or phone, with their own user.
- Every chat has an owner, and you can see which ones are still unanswered.
- One history per customer, whatever channel they use.
- Conversations belong to the business, not to a person.
How you get started
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Connect your channels
Your WhatsApp number through Meta’s official API, your pages and your website chat.
WhatsApp Instagram Facebook Web chat -
Invite your team
One, three or ten. Hand out chats yourself or let them be assigned automatically.
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Follow every sale
Move the chat to the board, send the quote and set when to write back.
You pay for who answers. That’s it.
From 1 agent, no minimum. All channels, sales board, quotes and campaigns. Month to month: cancel anytime and export your data.
You don’t pay the subscription for the first month.
Try it freeThe free month covers the subscription. WhatsApp messages and the Assistant, if you turn them on, are billed from day one.
WhatsApp messages are billed by Meta at its official rates.
The Assistant is optional and billed by usage, with a cap you set. The customer portal is free.
What people usually ask
Can I use my current WhatsApp number?
You can connect a new number or migrate your current one to Meta’s official API, following the requirements and steps Meta enables for your account.
Can my WhatsApp get blocked?
Mako uses Meta’s official API, not unauthorized WhatsApp Web connections. That reduces technical risk, but your business must follow WhatsApp’s policies, have your contacts’ consent and keep communication quality high.
What does Meta charge and what does Mako charge?
Mako charges $25 USD per agent per month, plus taxes, from 1 agent. Meta charges for WhatsApp messages by category, market and its official rates. The Assistant is optional and billed separately, by usage. The customer portal is free.
Is there a contract or minimum term?
No. It’s month to month and you can cancel anytime. Before you leave, you can export your contacts, conversations and reports in the available formats.
Is my data mixed with other businesses’ data?
No. Each company’s data is kept separate. Authorized staff and the providers that operate the service access it only when needed to deliver it, under controls and confidentiality.
Try it for a month with your real chats.
We build Mako because we saw too many businesses lose sales in chats nobody answered. Support from people who know the product.